Customer Care 6-Month Review Survey



Customer Care 6-Month Review
General Information
Homeowner: *
Address: *
Floorplan: *
Closing Date: * (e.g., mm/dd/yyyy)


For each statement below, please rate your experience with our Customer Care Representative:

1. The Customer Care Representative I worked with was knowledgeable, responsive and helpful. *
2. My 6 Month Customer Care Request for Service List was completed in a timely and orderly fashion. *
3. The area(s) serviced was left clean and the items moved were returned to their original locations and/or positions. *
4. I am pleased with the quality, appearance and performance of the repaired items. *
5. The representative instructed me on the use, location and care for the items listed on the Construction Review Form. *
6. Was this work completed to your satisfaction and expectation? Yes No
If no, please explain.
7. Overall, how satisfied were you with your experience with Brookwood Home Builders' 6 Month Customer Care Review? *
Please provide additional comments that would be helpful.